Course curriculum

    1. Lesson 1: Welcome

    2. Lesson 2: Behind the Scenes

    3. Lesson 3: Administrative Professional Secrets

    4. Lesson 4: Administrative Professional Career Path

    5. Lesson 5: How to Work with Colleagues

    6. Lesson 6: How to Work for Two Executives

    7. Lesson 7: How to Work on a Team

    8. Lesson 8: Manage Other Admins

    9. Lesson 9: How to answer the phone

    10. Lesson 10: How to Open Mail and Manually

    11. Lesson 11: How to Address a Letter

    12. Lesson 12: Manage Email

    13. Lesson 13: Calendar Management

    14. Lesson 14: Navigate Meetings

    15. Lesson 15: Know the Latest Technology

    16. Lesson 16: Use Office Equipment

    17. Lesson 17: Next Steps

    1. Lesson 1: Introduction

    2. Lesson 2: Keeping the Gate

    3. Lesson 3: Personal Branding

    4. Lesson 4: Vision

    5. Lesson 5: Executive Presence

    6. Lesson 6: Dressing for Success

    7. Lesson 7: Self-Care and Work-Life Balance

    8. Lesson 8: Grow Your Dream Team

    9. Lesson 9: Your Boss

    10. Lesson 10: Partnering With Your Boss

    11. Lesson 11: Mentors

    12. Lesson 11b: Managing Up

    13. Lesson 12: Managing Sideways

    14. Lesson 13: Managing Down

    15. Lesson 14: Goal Setting

    16. Lesson 15: Administrative Resources

    17. Lesson 16: Presentation Skills

    18. Lesson 17: Social Networking and Online Etiquette

    19. Lesson 18: Dealing With Disrespect

    20. Lesson 19: Decision-Making

    21. Lesson 20: Project Management

    22. Lesson 21: Coping With Change

    23. Lesson 22: Office Politics and Gossip

    24. Lesson 23: Emotional Intelligence

    25. Lesson 24: Managing Morale in Your Office

    26. Lesson 25: Confidant and Advisor

    27. Lesson 26: Setting Expectations and Maintaining Boundaries

    28. Lesson 27: Why Professional Meeting Minutes Matter

    29. Lesson 28: Capturing Professional Meeting Minutes

    30. Lesson 29: Preparing Briefing Materials

    31. Lesson 30: Managing Interruptions

    32. Lesson 31: Executing Meetings and Events

    33. Lesson 32: Office Technology

    34. Lesson 33: Organizing Your Office

    35. Lesson 34: Organizing Your Physical Files

    36. Lesson 34b: Organizing Your Electronic Files

    37. Lesson 35: Apps

    38. Lesson 36: Pursuing Excellence

    39. Lesson 37: Authentic Leadership

    40. Lesson 38: The Importance of Customer Service

    41. Lesson 39: Delivering Exceptional Customer Service

    42. Lesson 40: Delegating Effectively

    43. Lesson 41: Diversity and Inclusiveness

    44. Lesson 42: Entrepreneurial Skills

    45. Lesson 43: Coaching Others

    46. Lesson 44: Coaching Yourself

    47. Lesson 45: Take Control of Your Career

    48. Lesson 46: The Importance of Career Management

    49. Lesson 47: Career Management Techniques

    50. Lesson 48: Networking

    51. Lesson 49: Professional Organizations

    52. Lesson 50: Training and Development

    53. Lesson 51: Higher Education

    1. Assessment

About this course

  • Free
  • 71 lessons
  • 4 hours of video content

Develop essential skills for administrative roles including communication, writing, time management, and basic software proficiency.

This course focuses on building strong interpersonal skills, effective writing, mastering time management tools, and essential software skills.

Enroll today